Terms and Conditions

Terms and Conditions – Hyder Dispatch

Welcome to Hyder Dispatch. By accessing our website or using our services, you agree to the following Terms and Conditions. Please read them carefully.

1. Acceptance of Terms
By using our website or services, you agree to comply with and be bound by these Terms and Conditions, along with our Privacy Policy and Refund Policy.

2. Client Responsibilities
Clients must:

  • Provide accurate and complete information when booking or requesting services.

  • Communicate promptly regarding any changes, delays, or issues.

  • Ensure all provided documents or requirements are valid and up to date.

Delays caused due to incorrect information or late responses may affect service delivery.

3. Payment Terms

  • Full or partial advance payment may be required before initiating any dispatch services.

  • All payments must be made as per the agreed terms.

  • Late or missed payments may result in service suspension or cancellation.

4. Revisions & Modifications

  • Any changes in service requests must be communicated in advance.

  • Major changes after confirmation may involve additional charges.

  • Hyder Dispatch reserves the right to approve or deny requested changes based on operational feasibility.

5. Intellectual Property
All content, data, or tools provided by Hyder Dispatch remain the company’s property unless agreed otherwise. Unauthorized use, duplication, or sharing is strictly prohibited.

6. Confidentiality
Client data, routes, and operational details are treated with strict confidentiality. We do not share your information with third parties without your consent, except where required by law.

7. Termination
Hyder Dispatch reserves the right to terminate services or contracts in cases of:

  • Unethical behavior

  • Violation of agreed terms

  • Non-payment or repeated delays

  • Misuse of our services

8. Limitation of Liability
Hyder Dispatch is not responsible for any indirect, incidental, or consequential damages resulting from delays, emergencies, system failures, or miscommunication.

9. Governing Law
These Terms and Conditions shall be governed and interpreted under the relevant laws of the region in which Hyder Dispatch operates.

10. Contact Information
For any questions or concerns regarding these Terms, please contact us:
📧 support@hyderdispatch.com